Gulji

Legal

Privacy Policy

Last updated: June 2025

1. Introduction

Gulji ("we", "our", "us") operates gulji.com. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it. By placing an order on our website, you agree to this policy.

2. Information We Collect

When you place an order, we collect the following information:

  • Full name
  • Delivery address (city, street address)
  • Mobile/WhatsApp number
  • Order details (product, quantity, amount)

We do not collect email addresses, payment card details, passwords, or any government-issued identification at any point during the ordering process.

3. How We Use Your Information

Your information is used solely for:

  • Processing and fulfilling your order
  • Sending order confirmation and dispatch updates via WhatsApp
  • Handling returns, refund requests, or other after-sales support

We do not use your information for marketing communications without your explicit consent.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your delivery address and contact number may be shared with our courier partner (TCS, Leopards Courier, or PostEx) strictly for the purpose of delivering your order.

5. Data Retention

We retain your order information for a period of 12 months from the order date for business and accounting records. If you would like your data removed earlier, please contact us at hello@gulji.com.

6. Cookies & Analytics

Our website may use minimal first-party cookies for functional purposes (e.g., session state). We do not currently use third-party tracking cookies or advertising pixels.

7. Security

We take reasonable technical measures to protect your data, including encrypted connections (HTTPS) and access-controlled databases hosted on Cloudflare infrastructure.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at hello@gulji.com with your order number.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact

If you have any questions about this Privacy Policy, please contact us at: hello@gulji.com or via WhatsApp at +92 333 444 6979.