Shipping Policy

Delivery Coverage

We deliver to all major cities and most towns across Pakistan, including all provinces: Punjab, Sindh, Khyber Pakhtunkhwa, Balochistan, Azad Jammu & Kashmir, and Gilgit-Baltistan.

International shipping is not available at this time. We plan to expand to international markets in the future.

Delivery Timeframe

Most orders are dispatched within 1 business day of being placed. Once dispatched, standard delivery takes:

• Major cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, etc.): 2–3 business days
• Other cities & towns: 3–4 business days
• Remote or interior areas: 4–6 business days

Business days are Monday–Saturday, excluding public holidays.

Courier Partners

We ship through Pakistan's trusted courier services, including:

• TCS
• Leopards Courier
• PostEx

The courier assigned to your order depends on availability and your delivery location.

Order Tracking

Once your order is dispatched, we'll send you the courier name and tracking number via WhatsApp on the number you provided at checkout.

You can then track your parcel directly on the courier's website or app.

Cash on Delivery

All orders are Cash on Delivery (COD). You pay the courier directly when your order is delivered. No upfront online payment is required.

Please ensure you or a trusted person is available at the delivery address to receive and pay for the order. If repeated delivery attempts fail, the order will be returned to us.

Delays

While we strive to meet our delivery estimates, delays may occasionally occur due to courier service disruptions, public holidays, adverse weather, or high-volume periods. We'll do our best to keep you updated via WhatsApp.

Questions?

For any shipping queries, contact us on WhatsApp or email at hello@gulji.com. Please have your order number ready.